| The company was created in December of 1986 in Flint, MI. At its inception, it was a one-man operation, with the designing and building of custom decks as its only facet of business. Over the past years, we have expanded construction as well as added the manufacturing of components and deck accessories. In the same time, we attribute this growth as a reference for our quality of workmanship and customer service.
Listed below is how we do business and how we maintain our quality.
Business Standards:
Detailed Contracts
Guaranteed Completion's
No add-on's to contract due to our miscalculations or mistakes
Guaranteed to be the lowest price when competing against a licensed and insured builder with the same product
Quality Standards:
Materials are hand selected.
Our building systems exceed all local building codes
No lumber is used at your home that wouldn't be used at our homes
Jobsite Standards:
Uniformed craftsmen
Job site's cleaned nightly
No foul language permitted
No loud music
Vans at job site no later than 9:00a.m.
Once a job has been started, crafstman stay with that job until finished
Warranty:
Creative Wood Products warrants that all construction related to the remodeling substantially conforms with the plan and specification and change order for this job. Within 2 years from the date of substantial completion or use of the remodeled space by the owner, whichever comes first, Creative Wood Products will repair or replace, at our option, any latent defects in material or workmanship by the standards of construction relevant in the State of Michigan. A latent defect is defined as one that was not apparent or ascertainable at time of occupancy. The Owner agrees to accept a reasonable match in repair or replacement in the event the original item is no longer available.
Exception to this is for synthetic materials where the warrenty falls directly on the manufacturer.
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